This statement relates to our privacy practices in connection with the website, www.yourdaysout.com (the “Site”).
The purpose of this privacy statement is to inform you about how we treat your personal information and to explain how your personal information is processed when you use our Site. As a result, you will be able to provide consent to the processing of your personal information in a free and informed way in the sections of the Site in which you are asked to provide personal information. We are not responsible for the content or privacy practices of other websites. Any external links to other websites are clearly identifiable as such.
This Site is operated by Stroom Limited, a company incorporated and registered in Ireland with company number 545435 with its registered office at Suite 5161, Unit 1, 77 Sir John Rogerson's Quay, Dublin 2. (“Stroom”, "we", “us” or “our”). Please use the contact information provided at the end of this statement if you have any queries regarding this statement and your personal information we may hold.
General Statement
We fully respect your right to privacy and will not collect personal information about you on this Site without your express consent. Our Privacy Statement has been designed with you in mind. How this applies to you will depend on the way in which you use YourDaysOut.
For example, if you:
Your choices and rights under each scenario are explained in more detail below.
Important Notice
The terms governing the general use of our Site are set out in our User Agreement. By using this Site you are deemed to fully accept this Privacy Statement, our Cookies Policy, our User Agreement, our Ticket Policy and our Community Standards.
Cookies and use of technical information
The Site uses cookies to ensure we give you a good experience on our Site. Please review our Cookies Policy as this contains important information on how we send cookies and similar technologies to your web browser.
Information we may collect from you
We collect and store different types of information about you when you create an account, buy tickets, contact us, and use our websites and social media.
Information you provide us by filling in forms on our Site. This includes the information you give us when creating a user account; the information you input when completing feedback and contact forms. We may also ask you for information if you report a problem with our Site.
You are required to provide us with your full name, valid email address and a password when creating a user account on the Site. You have the option of providing us additional information on registration, such as the town you live in. This option is given so we may better tailor our communications with you.
If you upload an image or avatar to your profile, this may personally identify you or others.
If you publish any reviews or other material on the Site it may identify you or others.
If you contact us, we may keep a record of that correspondence.
Details of your visits to the Site including, but not limited to, traffic data, weblogs and other communication data and the resources that you access. We may record the ads you see and the number of times you view them.
We may collect information about your computer, including where available, your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns, and does not personally identify you.
Information we collect via the use of cookies and similar technologies. You can find out more in our Cookies Policy.
We sometimes host promotions and competitions. We may collect personal data but this will alsways be explained in the relevant promotional or competition rules.
If you FOLLOW a page on YourDaysOut, the page Organiser will see your public name and profile image or avatar. The page Organiser can contact you by way of Private Message using the YourDaysOut platfrom. The Organiser does not have access to personal data and can only use the platfrom to contact a person following their page by way of Private Message.
The purpose of selecting FOLLOW on a page is to receive notifications from the page Organiser about their events or promotions. These notifications are by way of web alerts when you are signed into the site, published on your personal NEWSFEED or by email. You can change the email setting by unchecking the field in your NEWSFEED or by updating your settings in your personal profile.
When you buy a ticket or register for a free event, the Organiser will ask for relevant details that will enable them to fulfil their obligations to you. This ‘Guest List’ may include information about children that you are the guardian of. For example, if you are registering a child in a summer camp, the organiser may need to know any dietary requirements. The ‘Guest List’ is accessible ONLY by the Organiser, who, as per our Ticket Policy is the Data Controller of this information. The information provided is relevant only to the running of the event and for a period after in relation to customer service, refunds etc. As such, the ‘Guest List’, and any associated personal data, is automatically hard deleted from our servers 90 days after the event or ticket expires.
When you use a social media feature within our website or apps, and you post to social media platforms, the social media site will provide us with some information about you.
In the instances where an Organiser needs to collect personal information about children, this can only be provided by a parent/guardian and is only ever collected for the purposes specified when it is collected e.g. to provide details on children attending a camp. As above, this information is hard deleted from our servers 90 days after the event to ticket expires.
Any payments made on the site are processed via Stripe and, neither YourDaysOut or the Organiser, has access to or can retain, any payment data, including card details or billing address.
If you access or login to the Site through a social media service or connect our services to a social media service, we may receive your user ID and/or username associated with that social media service, any information or content you have permitted the social media service to share with us, such as your profile picture, email address or friends lists, and any information you have made public in connection with that social media service. When you access or login to the Site through a social media service or connect our services to a social media service, you are authorising and do hereby authorise Stroom to collect, store, and use such information and content in accordance with this Privacy Statement.
How we use your information
We collect and use your information for lots of reasons such as helping you find fun things to do, let you hear about your favourite pages’ events and promotions, sharing news, for marketing and as otherwise required by law.
We use your information when you enter into a contract with an Organiser when buying a ticket, so we can:
However, any information provided when purchasing a ticket is provided only to the Organiser and not to YourDaysOut. The Organiser is the Data Controller as per our Ticket Policy and can access this personal information in their Guest List only to fulfil their obligation to you. All Guest List data is hard deleted from our servers 90 days after the event or ticket has expired.
All personally identifiable data contained within an Organiser’s Guest List is encrypted and YourDaysOut can search & delete any data only if provided with an associated email address.
If you volunteer your details specifically to YourDayOut, by creating an account for example, then we are the Data Controller as per this Privacy Statement and we may use the details you have given us, together with details of how you use the Site as follows:
Disclosure of your information
We may share your personal data with third parties, as approved by you and/or as described in this Privacy Statement.
We may consider it necessary to disclose personal information without your consent or without consulting you, when we believe that it is appropriate to comply with our legal obligations and/or a Court Order, to cooperate with any law enforcement agencies, to enforce this Privacy Statement or our User Agreement or other legal rights, to protect the security of the Site, to protect the security and safety of others, to prevent fraud, or otherwise to protect our legitimate interests and/or the legitimate interests of other users. We may also transfer your personal data on the sale, transfer or reorganisation of our business. Your personal data may be disclosed to service providers and/or third-party contractors who we work with and/or engage to help us operate our business and/or the Site.
Your personal data may be shared with licensors of the Site, such as when you access or login to the Site through a social media service or connect our services to a social media service. This Privacy Statement does not cover the data protection and privacy policies or practices of third parties. If you provide a third party any personal data, Stroom is not responsible for correcting, updating or removing any of your personal data contained in any third-party’s lists or databases.
Any information that you share and make publicly available on the Site may be made available to all users and third parties who access the Site. If you post any reviews, photographs or other material on the Site it may identify you or third parties, and this may be available to other users and visitors of the Site. By posting reviews, photographs or other material on the Site you confirm you have received all relevant persons’ prior consent to post their personal information on the Site. Stroom is not responsible for any information that you share, and your use of the Site constitutes your acceptance of any risk involved in your disclosure of such information.
When you buy a ticket or register for an event, you are providing personal information only to the Organiser, not to YourDaysOut. This data must be relevant to the event or activity and will only used to manage the Guest List to fulfil their obligations to you. The Guest List and any personal data is automatically hard deleted from our servers 90 days after the event or ticket expires.
When you buy a ticket or register for a free event you must accept the Terms & Conditions of YourDaysOut and the Terms & Conditions of the Organiser. However, you will be given the option to subscribe to receiving marketing from the Organsier. If you opt-in, your have agreed to be included in their marketing list. You have not opted-in to receive marketing from YourDaysOut
Our third-party service providers (sometimes known as data processors) such as cloud computing providers and developers who provide the IT infrastructure on which our products and systems are built.
Information that cannot be used to reasonably identify an individual (“Anonymous Information”) may be used in aggregate form, combined with other users’ Anonymous Information, and shared with third parties.
By using the Site, you acknowledge and agree that internet transmissions are never completely private or secure. You understand that any message or information you send using the Site may be read, intercepted or shared by others.
Your Choices & Rights
Among other rights, you can choose whether to receive marketing from us. You also have the right to access the information we have about you.
Your choices
Where you have given us your consent, you can withdraw it by doing the following:
Your rights
You also have rights over how your personal information is used including:
To exercise any of the above rights please complete this form. Please note that whilst we will carefully assess every request we receive we may not always have to comply. When this happens, we will explain why.
Looking After Your Information
We’re always taking steps to make sure your information is protected and to delete it securely when we no longer need it. We have security measures in place to protect your information. The security measures we use will depend on the type of information collected.
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing and/or processing. We will take steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Statement.
We only keep your information for as long as required to provide you with the services you request, for the purposes outlined in this policy and for any legal purposes for which we are obliged to keep the information.We will securely delete your information when it is no longer required for these purposes, in line with our company policies.
Delete your Account
We can switch off your account if you are no longer interested in using the website and delete all your data related to that account e.g. reviews, comments, tickets. Contact our Customer Support team to do this - info@yourdaysout.com
Changes to this Statement
We reserve the right to make changes to this Privacy Statement at any time to reflect changes in the law, our data processing and privacy practices, the features of our Site, or advances in technology. Please check this page periodically for changes. If we make any material changes to this Privacy Statement, we will post the updated Privacy Statement here and notify our registered users by email or by means of a notice. Save for urgent changes (such as those required by law) we will post such a notice on our Site prior to the changes becoming effective. Please review the changes carefully. Your continued use of the Site following the posting of changes to this policy will mean you consent to and accept those changes. If you do not consent to such changes you can delete your user account and stop using the Site.
Contacting Us
If you have any questions, requests or complaints regarding this Privacy Statement or how we handle your information please contact us.
Web: www.yourdaysout.com
Email: data@yourdaysout.com
Postal Address: YourDaysOut, Stroom Limited, Suite 5161, Unit 1, 77 Sir John Rogerson's Quay, Dublin 2.
This statement was last modified May 2018
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1. General
The terms and conditions in this User Agreement govern your access and use of the website www.yourdaysout.com (the ‘Site’) including any updates to or new versions of the Site. The Site is operated by Stroom Limited, a company incorporated and registered in Ireland with company number 545435 with its registered office at Suite 5161, Unit 1, 77 Sir John Rogerson's Quay, Dublin 2. (“Stroom”, "YourDaysOut", "YDO", "we", “us” or “our”).
The purpose of these terms is to let you know what we expect from users of the Site, and what activities are not permitted on or in connection with the Site. If there’s anything you don’t understand in these terms or our Privacy Statement, the Cookies Policy, our Ticket Policy, the Community Standards and/or any other information published or made available through the Site, please contact us using the contact information below.
2. Your acceptance of this User Agreement
By accessing or using the Site (whether or not you are a registered user) you are entering into a binding legal agreement with Stroom. By accessing and using any of the Site, you are agreeing to this User Agreement, our Privacy Statement, our Cookies Policy, our Ticket Policy and our Community Standards which are incorporated into this User Agreement by reference. If you do not accept and agree to the User Agreement you must not access or use the Site.
If you are under the age of 18 years you must have your parent’s or guardian’s consent to enter into this User Agreement and to use the Site.
It is also important that you understand fully what personal information we collect from you and receive when you use this Site. For details of the type of information we collect via our Site, our use of such information and to whom we may disclose this information, you and (if you are a minor) your parents must read and accept our Privacy Statement which forms part of this User Agreement.
3. Changes to this User Agreement
We reserve the right to make changes to this User Agreement at any time. We may do this for a variety of reasons including to reflect changes in or requirements of the law, new features, or changes in business practices. The most recent version of the User Agreement will be posted on the Site and you should regularly check for the most recent version, as the most recent version is the one that applies. If the changes include material changes that affect your rights or obligations, we will notify you of the changes by reasonable means, which could include notification through the Site or via email. If you continue to use the Site after the changes become effective you will be deemed to have accepted those changes. If you don’t agree to these changes, you must end your relationship with us by ceasing to use the Site. Additionally, if we update or upgrade the Site you may be required to accept the most recent version of the User Agreement to access the updated or upgraded Site.
4. Access to the Site
Access to the Site is permitted to you on a temporary basis by a non-exclusive, revocable, non-transferable licence subject to the terms of this User Agreement, our Privacy Statement, our Ticket Policy our Community Standards and any other terms and conditions or policy published on the Site. We reserve all other rights.
We reserve the right to withdraw or amend access to, and/or the services we provide on, the Site without notice or liability to you. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our Site. We will not be liable if for any reason the Site is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Site, or the entire Site. By accessing and using the Site, you represent and warrant that (i) your use of the Site does not violate any applicable law or regulation; (ii) your use of the Site is for your own personal and non-business purposes only.
You are responsible for making all arrangements necessary for you to have access to the Site. You are also responsible for ensuring that all persons who access the Site through your internet connection are aware of these terms, and that they comply with them in full.
The Site and the Services may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications. YDO is a development site, constantly updating and improving the Site and the Services, which at times can result in down-time, although every effort will be made to provide the Site and Services for 100% of the time.
YDO is not liable for any delays, delivery failures, or other damage resulting from delays.
As per our Ticket Policy, YDO is a self-serve platform, which allows Organisers to market, promote events and sell tickets and user to create pages for events and activities. YDO is in no way responsible for the content uploaded onto it's platform and in no way endorses nor is affiliated with these events and activities.
It is the sole responsibility of the Organiser selling tickets to an event to make sure that the event details are correct, this includes but is not limited to: entry times, ticket price, transaction fee variations and door policy. YDO is in no way responsible for incorrectly entered information, nor is it responsible for any revenue lost as a consequence.
5. Registered Users
To use some parts of the Site, you may be required to register an account with us by providing certain information, including your name, email address and a password. At your option, you may be able to provide additional information on registration. You agree to provide true and accurate information and to update it as necessary to keep it accurate. All user accounts are personal agreements between the user and YourDaysOut and as such are non-transferable. You must not use your account for or in connection with the impersonation of any person. If you provide us with false information, we reserve the right to suspend or terminate your account and your access to the Site.
You must treat your username and password you choose on registration as confidential, and you must not share them with anyone else, other than sharing them with your parent or guardian if you are a minor. If you think that someone else might be using your account, you must let us know immediately using the contact information below. You should also immediately change your password. You must not use anyone else’s user account to access the Site. We may terminate your account or block you from accessing the Site if you break these rules and/or the other rules contained in this User Agreement.
6. Use of the Site
Except as expressly set out in this User Agreement or as permitted by any local law, you agree:
7. Service Emails
We need to send these to administer the service. Service emails include registration and payment confirmations, warnings that we are about to charge you or that your subscription or credits are about to expire, and welcome emails that provide useful information about how to use a service or feature when you sign up or start using it. Also, if we make a fundamental change to the website or our User Agreement Terms & Conditions that we think we need to make you aware of (for legal or simply for courtesy reasons), we will send you a service email.
8. Unsubscribing from service emails
Due of the nature of these emails, we would prefer you not to unsubscribe, but you can do so as per our Privacy Statement, by change your preferences in your Settings within your Personal Profile, follow the unsubscribe instructions in any of the emails we send you or contact us and we will do it for you.
9. User Conduct
Stroom does not and cannot review all communications posted to or created by users accessing the Site and is not in any manner responsible for the content of these communications and materials. Users acknowledge that by Stroom providing the ability to view and distribute user-generated content on the Site, Stroom is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any content or activities on the Site. However, Stroom reserves the right to block or remove users, communications or materials that it determines to be: (a) abusive, defamatory, or obscene; (b) fraudulent, deceptive, or misleading; (c) in violation of copyright, trademark or other intellectual property rights; (d) in violation of any law or regulation; or (e) offensive or otherwise unacceptable to Stroom in its sole discretion.
By accessing and using the Site you hereby undertake and agree to do so in a legal and ethical manner. You hereby acknowledge and agree that you shall not transmit any material that is defamatory, inaccurate, tortious, harmful, obscene, infringing, offensive, racially or ethnically offensive, bullying, harassing, scandalous, hateful, inflammatory, threatening, offensive, unlawful, profane, pornographic, or otherwise objectionable in relation to your use of the Site including without limitation, anything that facilitates illegal activity, depicts sexually explicit images, promotes unlawful violence, is discriminatory, is illegal or which could or does cause damage or injury to any person or property, could give rise to any civil or criminal liability under applicable law, including, without limitation, any material that you are not entitled to post or transmit, or where such posting or transmission is otherwise in breach of any third party intellectual property rights.
Where permitted by law, we reserve the right to disclose to our legal representatives, any Court and any regulatory and/or law enforcement authority the identity of any user who breaches this User Agreement and/or our Privacy Statement (or any part thereof).
Users agrees to indemnify, defend (at YDO's request), and hold YDO, its parent, subsidiaries, affiliates, shareholders, officers, directors and employees, harmless from any claim or demand, including reasonable legal expenses, made or brought by any third party due to or arising out of the Users use of the Site or Services or any part thereof, or the violation of the User Agreements or any provision therein by the Users or the infringement or misappropriation by the User, or a third party using the Users’s computer, of any account or password to access and/or use the Services, or the violation of any intellectual property rights of any person or entity, or the use or misuse by the User or third parties of the User's passwords or accounts.
10. Use of Our Content
Except for Your Content (as defined below), Stroom and our licensors, retain all right, title and interest in the information, communications, software, scripting, photographs, text, video, graphics, music, sounds, images, copyright, trademarks, trade names, logos, programs, and other materials and services found on the Site, including its look and feel (collectively, "Stroom Content"). You should note that Stroom Content is protected by copyright, trademark, database right, sui generis rights and other intellectual property laws (as the case may be), under national laws and international treaties.
You may not make alterations, copies, extractions, modifications or additions to the Stroom Content, or sell, copy, disseminate or licence it, or misuse the Stroom Content in any way. If you want to re-publish, extract, reproduce, disseminate or otherwise use any of the Stroom Content, you must contact us in advance and obtain our prior written permission except if otherwise expressly provided in this User Agreement. This is without prejudice to any rights you may have under any applicable mandatory laws.
11. Your Content
We do not claim any proprietary rights in the text, files, images, photos, works of authorship, or any other materials (collectively, "Your Content") which you upload and/or input to the Site for storage or publication on, processing by, or transmission via, our Site. After inputting and/or uploading Your Content to the Site, you continue to retain all ownership and/or license rights in such content and continue to have the right to use Your Content in any way you choose.
By inputting or uploading Your Content on or through the Site, you grant Stroom a non-exclusive, royalty-free, fully paid-up, worldwide, irrevocable, transferable and sub-licensable license to use, modify, publicly perform, publicly display, reproduce, distribute and translate Your Content as we may, in our discretion, choose to do. You hereby waive in Stroom’s favour all moral rights in Your Content to the maximum extent permitted by applicable law, and you warrant and represent that all other moral rights in Your Content have been waived to the maximum extent permitted by applicable law. You may edit Your Content to the extent permitted using the editing functionality made available on our Site.
By inputting or uploading Your Content on or through the Site, you represent and warrant that you are authorised to do so and that the publication of Your Content on the Site, and Stroom’s use of Your Content in accordance with the abovementioned licence, does not violate any law or third party rights. You hereby indemnify us, and our respective officers, agents, partners and employees against all losses, expenses, damages and costs (including reasonable legal costs and expenses) incurred by us arising out of any claims that information or material which you have submitted to or made available on the Site is in breach of this User Agreement (or any part thereof), is in violation of any law or in breach of any third party rights (including, but not limited to, claims in respect of defamation, invasion of privacy, breach of confidence, infringement of copyright or infringement of any other intellectual property right).
To the extent any of Your Content contains personal data we will use it in accordance with our Privacy Statement.
12. Communication at your own risk
E-mail and other methods of transmitting information over the internet are subject to interference or scrutiny by third parties and should be independently verified. We cannot ensure security and privacy of such communications and all risk in transmitting such communications lies with you. Additionally, by using the Site, you acknowledge and agree that internet transmissions are never completely private or secure. You understand that any message or information you send using the Site may be read or intercepted by others.
13. Indemnity
You agree to indemnify, defend and hold harmless each of Stroom and its affiliates and their respective agents, directors, officers, employees and suppliers (collectively “Indemnified Parties”) from and against any and all liabilities, expenses and costs including without limitation reasonable legal fees and expenses incurred by the Indemnified Parties in connection with any claim or demand arising out of, related to or connected with your use of the Site, being a registered user, someone posing as you, or your breach of this User Agreement. You hereby undertake and agree to promptly assist and cooperate as fully as reasonably required by any of the Indemnified Parties in the defence of any such claim or demand. You further agree to indemnify Stroom and its affiliates from all suits, damages, costs and liabilities whatsoever arising from any of Your Content.
14. Disclaimer and limitations on liability
Use of the Site is entirely at your own risk and you assume full responsibility and risk of loss resulting in whole or in part from your use and/or access to the Site. We shall not be liable to you or to anyone else for any loss or damage caused in whole or in part by relying upon, using, or interpreting the content or other information obtained through the access and/or use of this Site. The Site is provided ‘as-is’ and on an ‘as available’ basis without any representation or endorsement of any kind. To the fullest extent permitted by applicable law we disclaim all warranties, conditions or other terms of any kind express or implied. For the avoidance of doubt, we make no undertaking, representation or warranty: (i) in connection with the completeness or accuracy, reliability or timeliness of any of the Stroom Content; and/or (ii) that the Site or the server(s) it is hosted on is free from defects, errors, viruses, bugs or other harmful elements. The exclusion of certain warranties and the limitation of certain liabilities are prohibited by legislation in some jurisdictions. Such legislative limitations may apply to you. The disclaimer, liability exclusion, liability limitation, and indemnity provisions in this User Agreement survive indefinitely after the termination of this User Agreement.
To the maximum extent permitted by applicable law we hereby expressly exclude all liability, loss or damage incurred by you, or any other person, arising out of access to, use of or inability to use the Site, whether caused by tort (including negligence), breach of contract or any other legal theory, for any of the following, even if foreseeable: (i) loss of income or revenue; loss of business; loss of profits or contracts; loss of data and loss of goodwill; and (ii) direct, indirect, or consequential loss or damage. Nothing in this User Agreement shall affect your statutory rights.
Your use of the Site may give you the opportunity to engage in communications and transactions of a commercial or personal nature with persons other than Stroom. All such communications and transactions are at your own risk. Stroom is not a party to any such communications and transactions and disclaims any and all liability regarding all such communications and transactions. To the extent that you choose to partake in such communications and transactions, Stroom makes no representations, warranties or conditions of any kind related thereto whether express or implied, and including without limitation implied warranties of merchantable quality or fitness for a particular purpose, all of which Stroom hereby disclaims to the fullest extent permitted by law.
15. Links to Third Party Websites
The Site may contain links to third party websites, but this does not mean that we endorse or authorise those websites, nor does it mean that we are affiliated with the third party website’s owners or sponsors. Your use of third party websites is subject to the terms and conditions of use and other policies contained within each of those websites. We may terminate a link to a third party website at any time without notice and without liability to you.
16. Consequences of Breaching this User Agreement
Any failure to comply with this User Agreement or any misrepresentation of any information furnished to Stroom or its affiliates by you or anyone acting on your behalf may result in the immediate suspension or termination of your user account and access to the Site without notice or liability to you. This is without prejudice to any other rights or remedies we have under this User Agreement or under applicable law.
17. General Provisions
This User Agreement operates to the fullest extent permissible by applicable law. If any provision (or part thereof) of the User Agreement is unlawful, void or unenforceable, that provision (or part thereof) is deemed severable from the User Agreement and does not affect the validity and enforceability of any remaining provisions (or part thereof).
Nothing in the User Agreement shall be construed to create a partnership or agency relationship between you and us and neither party shall have the right or authority to incur any liability debt or cost or enter into any contracts or other arrangements in the name of or on behalf of the other.
You may not assign or otherwise transfer any of your rights or obligations under this User Agreement without the prior written consent of Stroom, and any attempted assignment or transfer without such consent will be void. Stroom may assign, sub-contract or novate any of its rights and/or obligations under this User Agreement.
If we fail to insist that you perform any of your obligations under the User Agreement, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
This User Agreement and the documents incorporated by reference constitute the entire agreement between you and Stroom with respect of your access and use of the Site and participation in the Program.
18. Governing Law
Ireland is the place of performance in respect of this Site. This User Agreement and any dispute or claim arising out of or in connection with it are, or their subject matter or formation (including non-contractual disputes or claims) are governed by and construed in accordance with the laws of Ireland, and you agree that the courts of Ireland have exclusive jurisdiction to hear and determine any actions or proceedings that may arise out of or in connection with the User Agreement. However, this does not prevent us from instituting proceedings outside of Ireland.
19. Contacting Us
Contacting Us
If you have any questions, requests or complaints regarding this User Agreement please contact us.
Web: www.yourdaysout.com
Email: info@yourdaysout.com
Postal Address: YourDaysOut, Stroom Limited, Suite 5161, Unit 1, 77 Sir John Rogerson's Quay, Dublin 2.
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Reach more potential customers, attract new visitors, increase revenue and save time by using YourDaysOut as your sales and marketing platform.
Imagine a platform that can publish your business and events online, send notifications to your followers, create and sell tickets or take bookings online and manage your guest list.
All from a simple dashboard, that is available from any browser on any device.
Now, imagine your business on YourDaysOut - a SaaS platform that can save you time and help you make money.
What is Your Days Out?
YDO is a platform that provides tools for business owners and event organisers to engage with existing customers and reach potential new ones.
YDO allows business owners and event organisers to create tickets for an event or take online bookings for parties, camps and general admission or even run a limited offer deal.
YDO is a community of people sharing information about fun and interesting things to do that can be enjoyed by children and adults alike.
Information is available on farms, theme parks, playgrounds, birthday party venues, indoor family fun, adventure, school tours, summer camps and much, much more.
As the content grows the more useful the site becomes.
People can search and find things to do in their current location, plan ahead for a future vacation or find events on this weekend.
How does YDO work?
YDO is built on the principal of user-generated content (UGC).
What this means is that anyone in the YDO community can publish a listing for a venue or an event. This can be the owner of a business or event organiser or a just adding details for a free playground or local park.
The type of content that can be included in a free basic listing is:
Once a free listing is published on YDO it can be updated and edited by anyone in the YDO community (this update by anyone feature is called a wiki).
How do I get involved?
Any registered user can add content to the site but must adhere to our Community Standards.
This includes:
How can I control the content about my business?
Some businesses and organisers want more control over the content on their page. It is possible to upgrade to a Premium Partnership listing to access a full suite of tools and benefits:
FOLLOW your favourite page
Never miss your favourite events again!
Scroll through your newsfeed by selecting newsfeed from the menu. This will show you all the recent posts from your favourite pages in chronological order.
Visitors to the site can now select FOLLOW on their favourite page. When you FOLLOW a page, you will be notified when the page posts a new Status in their newsfeed or creates a new event every time you log-in. You can also opt to receive an email alert so you never miss out.
Any visitor can read a page's posts; just select NEWSFEED on any listing to see what's happening.
However, only Premium Partners are able to post any content to their NEWSFEED.
How do I become a premium partner?
Just click on this Claim Your Business link, find your business listing and sign-up. You will be automatically be assigned your page which you will be able to access and update from your profile page.
Alternatively, you can contact us directly at info@yourdaysout.com and we can help set everything up.
I have an idea for YDO?
We are always working to improve YDO. Every iteration includes improvements suggested by our community; our users and our business partners.
Please email your ideas and suggestions to us at info@yourdaysout.com.
We would love to hear from you.
Where are you going today?
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If you post a review or rating you certify that this review is based on your own experience, and that of your children, legal guardians, friends or relatives and is your genuine opinion of this activity or place, and that you have no personal or business relationship with this establishment, and have not been offered any incentive or payment originating from the establishment to write this review. I understand that yourdaysout has a zero-tolerance policy on fake reviews.
Yourdaysout.com is fully owned and operated by Stroom Limited.
We remove content, disable accounts, and work with law enforcement when we believe there is a genuine risk of physical harm or direct threats to public safety.
People can use yourdaysout.com to share experiences of places they have visited. Your opinion is important to our users. We ask people to respect your opinion and trust that you will do the same to others.
Nudity and any explicit content (either visual or written) is forbidden on this site. Our users are families, most with young children. We do not want to expose young children to inappropriate images and nor should you. This is a zero tolerance policy. Do not do it or you will be banned and your profile passed on to the authorities.
In future iterations we will have a profanity filter but in the meantime ask our users to refrain from using profanity on the site.
We will remove any hate speech, which specifically includes content that directly attacks people based on their:
As with all of our standards, we rely on our community to report this content to us.
While we work hard to remove this content we rely on out users to report anything that violates our Community Standards or something that they find inappropriate, distasteful or offensive.
Yourdaysout.com is a place for families to share places that are important.
You will continue to own all of the content and information you post on yourdaysout but please be sure you have the right to share.
We ask that you respect copyrights, trademarks, and other legal rights
Any member of the public may send a formal complaint about inappropriate or unacceptable content on yourdaysout (including a complaint about any content or postings submitted by users, content created by the yourdaysout.com team in the Ideas section and a complaint of a breach of the Community Standards, by mailing info@yourdaysout.com.
Future iterations of this site will include the ability to flag content a user finds inappropriate or submit a more formal complaint using a Report Content Form.
A user must be logged into the site to edit a listing, publish a new submission or rate and review another listing.
We will shut down any account that we feel is abusing the Community Standards and Terms and Conditions of the site.
The following activities are not acceptable.
We post-moderate blogs and members' posts. This means that a post will not be reviewed prior to its posting. Members may report posts which they regard as being in breach of these Community Standards or in any way abusive, offensive or inappropriate.
Any person who is not a member may report a comment to the suggested email.
After a post is reported, it will be reviewed by a moderator and, if the post is perceived as breaching the Community Standards, then it will be removed by the moderator.
If part of a post breaches these Community Standards, then the entire post will be removed. We do not edit members' posts. Stroom reserves this absolute right to remove posts and its decision is final.
In reviewing a post which has been reported, the moderator will assess as to whether it prima facie breaches the Community Standards and you will appreciate is not in a position to assess the merits of any underlying argument regarding the factual basis for the post or any underlying dispute in relation to the post.
It is a condition of registration as a member of the community that these Community Standards be observed by the member.
Any member who persistently ignores or breaches these Community Standards, or our terms and conditions, may have their posting privileges withdrawn and may have their account cancelled.
Stroom does not accept any responsibility for any statement posted by a member on yourdaysout.com.
Stroom is not liable for any loss caused to any member or any other person as a result of a posting appearing on yourdaysout.com or a person or member viewing or reading any postings on yourdaysout.com
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Who are we?
This website is operated by Stroom Limited; a company incorporated under the laws of Ireland under company number 545435 with registered office at Suite 5161, Unit 1, 77 Sir John Rogerson's Quay, Dublin 2. (“Stroom”, "we" “our” or “us”).
This policy explains how we use cookies and related technologies (collectively called “Cookies”) to provide our services to you through our website www.yourdaysout.com (the “Site”). By accessing or using our Site you consent to our use of Cookies in the manner descried in this policy. Please do not use our Site if you are not comfortable with the ways in which we use Cookies.
What is a Cookie?
Cookies are small text files sent from a website and stored in a user’s web browser while the user is browsing a website. When a user visits a website more than once, the browser sends Cookies back to the website, allowing the website to recognise the user and remember things like their personalised details and preferences.
More information about Cookies and details of how to manage or disable them can be found on aboutcookies.org.
Do we use Cookies?
Yes. We may obtain information about your general internet usage by using Cookies that are typically stored on the hard drive of your computer or on your mobile device.
When do we use Cookies?
We use Cookies when you create a user account with us and when you navigate our Site. For example, when you return to our Site after logging in, Cookies provide information to our Site so that the Site remembers you. Cookies help us to improve our Site, and to deliver a better, more personalised service.
What types of Cookies do we use?
We mainly use Cookies to make our services work and to improve our services. We currently use Cookies for the following purposes:
How to refuse the use of Cookies
You can change your web browser settings so your computer warns you each time a Cookie is sent, or to turn off all Cookies. Each browser is a little different, so look at your browser "help menu" to learn the correct way to modify your Cookies. However, if you disable Cookies you won't have access to many features that may make your browsing of our Site and use of our services smoother, and some of our services may not function properly. For example, if you disable Cookies you will not be able to login in to your user account.
Contacting Us
If you have any questions, requests or complaints regarding this Privacy Statement or how we handle your information please contact us.
Web: www.yourdaysout.com
Email: data@yourdaysout.com
Postal Address: YourDaysOut, Stroom Limited, Suite 5161, Unit 1, 77 Sir John Rogerson's Quay, Dublin 2.
This statement was last modified May 2018
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The Organiser signs up with YDO as a Premium Business Partner and, via a login, is given access to the Site and Services on the platform whereby they have full control over the content of their Page.
YDO provides free access to the Site to the Customer. The Services available to the Customer are provided to the Customer pursuant to the User Agreement and YDO reserves the right to publish additional operating rules or policies from time to time.
Organisers, Customers and third parties using our Site and Services can be referred collectively as "Users," "you" or "your."
Users agrees to indemnify, defend (at YDO's request), and hold YDO, its parent, subsidiaries, affiliates, shareholders, officers, directors and employees, harmless from any claim or demand, including reasonable legal expenses, made or brought by any third party due to or arising out of the Users use of the Site or Services or any part thereof, or the violation of the User Agreements or any provision therein by the Users or the infringement or misappropriation by the User, or a third party using the Users’s computer, of any account or password to access and/or use the Services, or the violation of any intellectual property rights of any person or entity, or the use or misuse by the User or third parties of the User's passwords or accounts.
The Site and the Services may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications. YDO is a development site, constantly updating and improving the Site and the Services, which at times can result in down-time, although every effort will be made to provide the Site and Services for 100% of the time.
YDO is not liable for any delays, delivery failures, or other damage resulting from delays.
YDO acts as a data processor on behalf of the Organiser (data controller). Any information or data, transactional or otherwise, about the Organiser’s customers (the Data) which the Organiser obtains through the customer purchasing tickets on YDO, is the property and the responsibility of the Organiser and shall be stored by YDO only for the exclusive use of the Organiser.
YDO is not the organiser or owner of the events listed on the Site. Rather, YDO provides its Services, which allow Users to create events, manage ticketing and registration and promote their events. The Organiser is solely responsible for ensuring that any page displaying their event on the Services (and the event itself) meet all applicable local, state, provincial, national and other laws, rules and regulations, and that the goods and services described on the event page are delivered as described and in an accurate satisfactory manner. Customers must use Stripe payment processing when purchasing a ticket and YDO.
If you wish to transfer tickets to an event you have purchased on YDO, please contact the Organiser of the event.
As all transactions are between an Organiser and its respective attendees, YDO asks that all Customers contact the applicable Organiser of their event or activity with any refund requests. Refunds from event organisers may include the value of the ticket, less any booking and processing fees, which will constitute full renumeration.
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* All prices and fees are ex VAT
* All prices ex Card Processing Fee (Stripe Fee is 1.4% plus .25c per booking)
* Enterprise options available on request
* Registered charities and social enterprises will receive a free upgrade from Select to Plus and will be only charged only 2% on tickets when fees are absorbed.
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